![]() Scammers may pose as an employee from a familiar organization, such as Bank of America and say there's a problem that needs immediate attention. Pressured to act immediately with an alarming phone call, email or text that plays with your emotions.Bank of America will never text, email or call you asking for personal or account information. Never click a link or download an attachment from someone you don't know. Contacted unexpectedly by phone, email, text, direct message or pop-up with a request for personal information or money.No matter which technique the scammer uses, you may be: The most common types of scams will target you through fake emails, text messages, voice calls, letters or even someone who shows up at your front door unexpectedly. Read our tip sheet on talking to friends and family about fraud, scams and cyber security Trust your instincts and if something doesn't seem quite right, check with a trusted family member or friend for a second opinion. If something sounds too good to be true, it usually is. The bottom line: Don't divulge your personal or financial information unless you are the one initiating contact directly with your bank or a trustworthy company. It's also a good idea to assess your security level using our Security Meter in mobile and online banking. They'll tell an alarming story to pressure you to act quickly, but their ultimate goal is to get you to give them personal or financial information or have you send money before you have time to think about it.īe sure to use features like multifactor authentication and activity alerts that make your accounts harder to access AND keep you connected to what's going on with your money. They'll create a send of urgency to catch you off guard.Always remember that your bank won't call you asking for any personal information. They'll manipulate caller ID so it looks like someone you know, a local phone number, or a company you deal with is calling. They'll pretend to be someone you know to gain your trust. Share as little personal information on social media as possible to reduce what scammers can use against you. ![]() By the time they contact you, they're armed with enough information to create a convincing story. Scammers gather a lot of personal information online, and we often make it easy for them.
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